Privacy policy
Preface
This Privacy Policy explains how this website collects, uses, stores and protects personal information of visitors and registered users, as well as your rights related to personal data. By accessing the website, registering an account, placing orders or submitting personal information, you confirm that you have read and agreed to all terms of this Policy.
This is a general public document without any operator entity name, contact information or business address, which can be directly displayed on cross-border independent e-commerce websites.
1. Information We Collect
1.1 Information You Voluntarily Submit
- Account registration data: username, login password, email address, contact number;
- Shipping information for transactions: full name, delivery address, postal code, contact details for receipt;
- Order-related information: product browsing records, consultation messages, invoice information, payment voucher content;
- Voluntarily submitted consultation materials: images, texts, enterprise credentials and other documents sent via online customer service or message boards.
1.2 Automatically Collected Data During Website Visits
- Device information: device model, operating system, browser type, screen parameters;
- Network access data: visitor IP address, access time, browsed pages, dwell time, traffic source;
- Cookie and cache data: Cookies are used to record browsing preferences, optimize page display and retain login status.
1.3 Information Obtained from Third-Party Channels
We only acquire necessary order, logistics and payment information from compliant payment service providers and logistics providers with your active authorization. No irrelevant private data will be collected without consent.
2. Purposes of Using Your Information
- Account management: Complete registration, login and identity verification to secure your account;
- Order fulfillment: Process orders, receive payments, arrange delivery, track shipments and handle after-sales returns & exchanges;
- Customer service: Respond to inquiries, resolve complaints and address order & product issues;
- Website optimization: Analyze visitor statistics to optimize page functions, adjust product displays and improve user experience;
- Risk control: Identify malicious registration, fake orders, fraud and web scraping attacks to secure website transactions;
- Compliance retention: Keep transaction records for inspection in accordance with international trade and internet regulatory rules;
- Marketing communications (optional): Send emails with new product updates and promotional offers only if you actively opt in. You may unsubscribe at any time.
3. Data Storage & Protection
- Data storage: User information is stored only on compliant servers with strict access control. Only authorized staff may access data required for business operations.
- Security protection: Encryption technology is adopted to protect sensitive data such as login passwords and payment information. Servers are maintained regularly to prevent data leakage, tampering and loss.
- Retention period: Transaction records shall be retained for the minimum period required by applicable laws. After account cancellation, all personal delivery and contact information will be erased, except records mandatory for regulatory retention.
- Cross-border data statement: As this website serves overseas users, your information may be transmitted and stored on overseas servers. We will follow global general data protection standards to safeguard information security.
4. Information Sharing & Disclosure Rules
- We will never sell, rent or resell your personal information to irrelevant third parties without your consent.
- Limited sharing of necessary information is permitted only under the following circumstances:
(1) Logistics service providers: Provide your full name, delivery address and contact number for goods delivery;(2) Payment service providers: Transmit order amount and order number to complete fund settlement;(3) Authorized regulatory authorities: Disclose corresponding transaction data in compliance with legal documents and official investigations;(4) Separate written consent from you: You voluntarily authorize disclosure of personal data to third parties.
- Third-party partners may only use the shared information to complete designated services and shall not use it for other unauthorized purposes.
5. Cookie Statement
- This website uses Cookies and web storage markers to record browsing habits and login status for simplified repeated operations.
- You may disable or clear Cookies via your browser settings. Disabling Cookies may lead to login failure, abnormal page functions or loss of shopping cart data.
6. Your Rights to Personal Information
- Right to access: You may contact customer service to inquire about all personal data stored by this website;
- Right to rectification: You may modify incorrect delivery addresses, contact numbers and other data in your account backend;
- Right to deletion / account cancellation: You may apply for account cancellation to erase non-statutorily required private information;
- Right to withdraw consent: You may unsubscribe marketing emails and revoke Cookie authorization at any time;
- Right to object: You may submit feedback and raise objections if you believe your personal information is misused by this website.
7. Minors Protection
This website provides cross-border commercial trading services and is not intended for minors. If a minor submits personal information without guardian consent, the guardian may contact us to request data deletion.
8. Updates to Privacy Policy
This website reserves the right to revise this Privacy Policy at any time. Updated terms shall take effect immediately upon publication on the dedicated website page. Your continued use of website services constitutes acceptance of the latest version of this Policy.
9. Disclaimer
This website shall not be liable for personal information leakage caused by the following situations:
- You voluntarily disclose your account password or lend your account to others;
- You publish phone numbers, addresses or other private content in public comments and message boards;
- Data leakage caused by uncontrollable external factors including hacker attacks, computer viruses and third-party network failures;
- Information disclosed in compliance with applicable laws and government regulatory requirements.
10. Dispute Resolution
All disputes arising from this Privacy Policy shall be resolved through friendly negotiation in the first instance. If negotiation fails, disputes shall be governed by the laws of the website’s jurisdiction and international general data protection rules.